Finding People Needing Rescue

Twitter SOS Rescue Process

Anytime entering channel (#sosdrops): introduce yourself to the room. Look at the top of the channel (directly underneath channel name) for the current active roster and add your name to any task(s) you'll be working on.



 

Ask any questions of the Channel Coordinator.

*Please MONITOR #sosdrops channel closely.  New processes are going to launch Saturday morning (09/09) with documentation to follow.  Take direction from Channel Leads.*

The following is the Data Scrubbing process as used for Harvey, take direction on channel.

Scrubbing Twitter for SOS posts

  1. Log into Twitter and search for relevant tags. Examples: #IrmaRescue #IrmaSOS #SOSIrma #NeedWaterRescue, plus city-based tags depending on where Irma lands, for example #Miamiflood or #JacksonvilleSOS – NOTE this is not an exhaustive list of tags, especially as the areas in greatest need shift with conditions. You can also search for words such as “flood” “need rescue” “water rescue” “need help” ”coast guard” or look at posts from Twitter accounts of local police departments, city officials, Office of Emergency Management, etc. Anywhere you can think of people turning to for help. You may also want to look for zipcodes, cities, and towns in flooded areas.

  2. Look at the replies to the tweet to make sure no one from our team has already added it to #sosdrops in Slack. If it has been quote-tweeted you should check the replies to the original tweet, to see if someone else has already added it. This means looking for #Irmaform #Irmadrop or #Irmasafe. If you see any of these, you can move on to another tweet. If the post has been shared or Retweeted multiple times you may need to go back through the history to check the original poster and the original date.

  3. If none of those hashtags are in the replies then you will want to pull up the Irma Master Sheet (access from slack) to make sure they’re not already in our list. Go to the first tab “Irma SOS form data” and hit CTRL+F (pc) or command+F (Mac) to search for a portion of the address or phone number. If they are on the list, reply with #Irmaform to the tweet, and move on to searching for other tweets.

  4. If they are not on the list, copy and paste the link to the tweet in #sosdrops channel, or the #medical channel if the people needing rescue are in medical distress.

  5. Reply to the original tweet (and the quote-tweet if applicable) with “added to #Irmadrop.” If there is information missing, like phone number, number of people needing rescue, medical issues, please ask for this info in your reply. It is helpful to reply “added to #Irmadrop” to the quote-tweets as well as the original, to let other people know that the information has been captured. In some cases this information is not available, but please gather as much as you can.

  6. If/when the person replies with the requested information about the people needing rescue, fill out the Incident Update Request FOrm (link coming soon).

Facebook SOS Rescue Process

Anytime entering channel (#sosdrops): introduce yourself to the room. Look at the top of the channel (directly underneath channel name) for the current active roster and add your name to any task(s) you'll be working on.

Ask any questions of the Channel Coordinator.

*Please MONITOR #sosdrops channel closely.  New processes are going to launch Saturday morning (09/09) with documentation to follow.  Take direction from Channel Leads.*

The following is the Data Scrubbing process as used for Harvey, take direction on channel.

Scrubbing FB for SOS posts

  1. Log into Facebook and search for relevant tags. Examples: #IrmaRescue #IrmaSOS #SOSIrma #NeedWaterRescue, plus city-based tags depending on where Irma lands, for example #Miamiflood or #JacksonvilleSOS – NOTE this is not an exhaustive list of tags, especially as the areas in greatest need shift with conditions. You can also search for words such as “flood” “need rescue” “water rescue” “need help” ”coast guard” or look at posts from Facebook accounts of local police departments, city officials, Office of Emergency Management, etc. Anywhere you can think of people turning to for help. You may also want to look for zipcodes, cities, and towns in flooded areas..

  2. Look in the comments of the post to make sure no one from our team has pulled already. Check for #Irmaform #Irmadrop or #Irmasafe. If you see any of these, you can move on to another post.

  3. If none of those hashtags are in the comments then you will want to pull up the Irma Master Sheet (access from slack) to make sure they’re not already in our list. Go to the first tab “Irma SOS form data” and hit CTRL+F (pc) or command+F (Mac) to search for a portion of the address or phone number. If they are on the list, comment “#Irmaform” to the post and move on to searching another FB post.

  4. If they are not on the list, copy and paste the link  to the FB post in the #sosdrops channel, or the #medical channel if the people needing rescue are in medical distress.

  5. Comment on the FB post with #Irmadrop. If there is information missing, like phone number, number of people needing rescue, medical issues, please ask for this info in your comment. Please remember that not all information will be available, but gather as much as possible.

  6. If/when the person replies with the requested information about the people needing rescue, fill out the Incident Update Request FOrm (link coming soon).

Pet Rescue

  1. Join the slack channel #petdrops.

  2. Monitor #petdrops and the other #pet channels for information about pets that need rescuing

  3. Enter information about the pets into this form.

 

Next Page: Data Entry